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What are ticketing tools used for?
December 20, 2022
A ticket tool is a type of software that is used by customer service teams to manage and track customer support requests, also known as tickets. The ticket tool can provide a central platform for managing customer inquiries, issues and feedback. It can also help improve the efficiency and effectiveness of the customer service process. The next section gives you a few of the main uses of the tic
Benefits of using ticketing tools
December 16, 2022
A ticket tool is a software used to manage and track customer support requests, also called tickets. Customer service teams typically use it to keep track of customer inquiries, issues, and feedback. The tool allows customer service representatives to easily create, assign, and resolve tickets, and to communicate with customers and other team members. This helps to improve the efficiency and effe
Agile Development Project Management Tools
December 14, 2022
Agile development project management tools are a project management methodology. It is about delivering high quality products through collaboration, flexibility and continuous iteration. In recent years, agile development has become increasingly popular among software development teams because it helps organizations respond quickly to changing requirements and customer feedback. One of the key
Suitable for SMEs CRM management
December 12, 2022
Customer relationship management is an enterprise application that connects customers to the organization . In the modern market, it is a strategic asset: it allows companies to focus their main efforts on their customers.However, Customer Relationship Management (CRM) is a complex task that requires a great deal of work for companies to accomplish.It is difficult to manage customer relationships
Kanban and Scrum : Which one is right for your team?
December 9, 2022
Kanban and Scrum are both popular agile project management methodologies that prioritize collaboration, flexibility, and continuous improvement. However, there are some key differences between these two approaches. As a result, when choosing between Kanban and Scrum, people struggle with which one is right for their team. Kanban vs. Scrum Kanban is a visual system for managing work, wit
Best Project Management Software 2022
December 8, 2022
With the continuous development of information technology, software project management has also undergone great changes. How to change from the traditional management mode to a modern management mode has become a problem that managers must face. For many companies, software project management work has been more than a single management tool, but to achieve more aspects, the effective l
Scrum Model in Agile Development
December 7, 2022
The Scrum model is an important part of agile development.Agile teams work in a collaborative manner for development and release. Team members work independently of the project and team and do not directly impact the project schedule. 1、The core value of agile development The core value of Agile is the Agile Manifesto of the Agile organization.
How to use Process Kanban to manage work?
December 5, 2022
Process Kanban is an effective tool for managing your company's operational processes. Do you want to know how to manage your company's daily processes in a single operations team? One person can operate multiple projects at the same time and there is no interaction between these projects. Are you worried about employees in a team interfering with each other while performing different tasks? It c
What is Agile Development?
December 2, 2022
In the past, programmers communicated by writing code, but nowadays, almost every company has a dedicated team for product iteration. So, what exactly is Agile development? Let's talk about that today.First, let's make one thing clear: we live in a different era than before. It used to be a "software is king" era, but now we need "user-centered" product design. 1、What is Agile Development
SFlow CRM Benefits
November 30, 2022
SFlow CRM is a customer-centric business model, an enterprise-oriented customer relationship management system supported by IT and network technologies. With the development of information technology and the Internet, more and more companies are incorporating customer resources and services into their daily business management activities. An excellent CRM can help an enterprise to effectively ma
What is CRM management software?
November 29, 2022
CRM management software, that is, the customer relationship management model. It is a means for enterprises to understand customers in all aspects, is a way for enterprise sales staff to establish a good communication relationship with customers. CRM software is a customer management system software for enterprises, mainly used for customer management in different industries, such as retail, g

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